Atmark Trading provides a 3-year warranty from original date of shipment with a 30-day no questions asked return policy. Batteries and accessories have a 1 year warranty.
Atmark Trading will provide Technical Support at no additional charge to you and guarantees that this item will not be DOA. If by chance you receive your item and there is a problem, we will work diligently to correct the problem. If it is necessary to be returned for repair/replacement, we will repair or replace the item and ship it back to you. Technical Support is limited to original hardware and equipment installed by Atmark Trading. This warranty covers the computer's hardware against functional defects that are not covered by the original manufacturer.
The warranty only covers items in the original configuration purchased from Atmark Trading. It does not cover items such as peripheral and/or software installation assistance. It also does not cover software issues, neglect, viruses, malware, physical damage or unauthorized repair. UNAUTHORIZED REPAIR ATTEMPTS WILL VOID ANY AND ALL WARRANTY.
The warranty is transferable. This Warranty is valid World Wide. However, products shipped out of the United States must have return shipping paid by the buyer. Data recovery is not included under this Warranty, and Atmark Trading is not responsible for data that may be lost or damaged during transit or repair.
OBTAINING WARRANTY SERVICE
To obtain warranty technical service from Atmark Trading, you must first contact Customer Service Department firstname.lastname@example.org if your problem cannot be resolved by our technician, we will arrange to receive your item back from you for repair or replacement. We will then issue a "Return Merchandise Authorization" number which is required on any return. This number should also be visible on the returned package. All returned products must have an "RMA" number and should be shipped to:
Atmark Trading Inc
1965 W Pershing Rd
Chicago, IL 60609
Once we receive your item, we will assess the problem and repair any hardware issues and then return the item to you. If we determine that it is not a hardware issue, you will be contacted with a new price/charge for the repair of the item. If you decide against the repair, you will be charged for a shipping label to return the item.
Warranty and Technical Service DO NOT include:
Repair and/or replacement of Computer Products or Components damaged by accident, abuse, modification or attempted repairs by anyone other than Atmark Trading, unsuitable physical or operating environments, improper maintenance, intentional misuse of products, tampering or removal of Atmark Trading serial numbers or certification stickers, failures caused by a product for which Atmark Trading is not responsible, as well as acts of God, acts of war, acts of terrorism including but not limited to floods, lightning, earthquakes, hurricanes, and tornadoes.
Warranty also excludes installation issues with products purchased elsewhere. Warranty does not cover any software issues or unauthorized repairs/upgrades. Swapping internal components in computer systems will void the warranty, unless specifically instructed by our technicians.
This Warranty and remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Atmark Trading specifically disclaims any and all implied warranties, including warranties of merchantability and fitness for a particular purpose. Atmark Trading’s responsibility for malfunctions and defects in hardware and accessories is limited to repair or replacement as set forth above. Atmark Trading is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to lost profits, downtime, goodwill, damage to or replacement of equipment and property, any costs of recovering, reprogramming, or reproducing any program or data stored in or used with Atmark Trading products, and any failure to maintain the confidentiality of data stored on the product. Atmark Trading specifically does not represent that it will be able to repair any product under this warranty or make a product exchange without risk to or loss of programs or data.